Our policies

Book on the booking page. Color services take a deposit that holds your time and goes toward your service. New clients join the waitlist and are offered a time as one opens.

Please give 48 hours' notice to cancel or move a color visit. If you're running late, call or text. Jodie will do what the time allows, which may mean a shorter service or a new date.

If you miss a visit without telling us, the deposit is kept. If something comes up, a call or a text is always better than silence.

This is a one-chair suite, so children are welcome only if they're having a service, and one guest may sit with you. Clients under 18 need a parent or guardian to book. Please arrange care for little ones on a long color day.

Color and bleach can need a patch test before your first visit, following the maker's directions; Jodie will tell you when you book. Tell her if you've ever reacted to a hair product. She can't give medical advice, and will suggest your doctor if something is beyond what she can judge.

If your color isn't what you talked about, tell us within a week and Jodie will look at it with you. An adjustment is a conversation first, not a promise of a refund.

Tips are welcome and never expected. Leave one at the end of your visit by card or in cash.

Arrive five minutes early with dry, unstyled hair and a top that's easy to cover. Park in the lot behind the building. You'll get a text with the suite's door code that morning.